Refund policy

RETURNS

Our return policy lasts 14 days, and is applicable only for damaged or defective items. If 14 days have gone by since your items have been delivered, unfortunately we can’t offer you a refund or exchange. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Damaged or defective items:
The last thing we want is for your to be stuck with a damaged item. If an order arrives damaged, or the print appears to be off (mis-alignment, discoloration, or another error) then please get in touch with your order number and a picture of the product within 14 days of receiving the product at info@barefaced.store . We will do everything it takes to ship out a corrected product right away!


Wrong size: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us within 14 days of receiving the product at info@barefaced.store  and we'll let you know what your next steps are.

REFUNDS

Refunds are reviewed individually to make sure you are treated fairly. Requests must be made within 30 days of purchase. Items must be unused, unwashed and returned in their original condition.